Function Point user-centric design process

Function Point

In 2014, I was brought in as the first designer in Function Point to work with stakeholders to envision and embark on the product
redesign journey.

Since then, I have worked closely with product managers, developers and testers in implementing the new user-centric iterative design and development process. This ensures we deliver useful and desirable solutions to streamline creative agency workflows and help our customers stay profitable.

Patient Health Record Redesign

medical-record-preview

This is a challenge created by the USA Veterans Affairs medical organization, the White House and Designer Fund to rethink how we can more effectively present a patient‘s medical history to people. Currently, the system prints out these ”reports“ that resembles receipts from the 90s and are difficult to read and understand. This challenge is to redesign the layout of these such that everybody: patients, family members and health professionals can quickly and easily find information they need and so they can make better health decisions.