Function Point Productivity Software
Function Point (FP) is a Software as a Service company that provides an all-in-one financial and workflow management solution for creative agencies.
I was brought in as the first designer to the company. Prior to my joining, FP did not have a Product team. The software grew overtime based on client feature requests that were designed and implemented by the Development team. The company suspects poor UX is a contributing factor to customer churn. My role was to work with the VP of Client Experience, who is a subject matter expert, to envision and embark on the product redesign journey.
My Role: UX Designer
- User Research
- Concept / Beta Testing
- Writing User Stories
- Metrics & Analytics
Regretfully, I cannot post my work due to NDA restrictions.
If you’re interested, please contact me at email@example.com.
I’ll be happy to walk you through a few case studies and explain my processes.